EMS Waste Services Boosts Fleet Efficiency with VDL Hookloaders & Skiploader
Customer: EMS Waste Services
Location: Devon & Cornwall, UK
Fleet Upgrade: 4x VDL Hookloaders, 1x VDL Skiploader
Chassis Supplier: Stuarts Truck and Bus – Volvo FMX 32T 8×4
Deployment: 2 units delivered and operational, 3 more arriving
Business Size: 50 vehicles, 200+ staff
About EMS Waste Services
EMS is a leader in waste processing and recycling throughout Devon and Cornwall, operating with a focus on sustainability and operational excellence. With a continually growing fleet and team, EMS provides local businesses and communities with reliable, modern waste management solutions.
EMS Waste Services, a major player in South-West waste management, needed to modernise and expand their mixed fleet. Operating in tough environments, EMS faced persistent challenges with maintenance complexity, part availability, and downtime from their previous hookloader and skiploader equipment suppliers.
Key requirements included:
• Robust, straightforward build for demanding conditions
• Rapid load/unload to maximise efficiency
• Ease of servicing and replacement parts
• Positive driver feedback
• Long-term support and warranty
Solution
EMS trialled VDL’s skiploader and hookloader solutions on Volvo FMX 32T 8×4 chassis supplied by Stuarts Truck and Bus. Following driver trials and real-world demo operation, EMS selected VDL for its:
• Simple, reliable offloading mechanism
• Upgraded efficiency with fewer electrical and mechanical faults
• Swift access to spares and support via VDL Equipment UK
• Strong manufacturer warranty (5 years)
• Positive feedback from the entire driving team
“VDL’s design is straightforward, tough, and perfect for the kind of demanding work we do every day. In this job, simple and reliable is everything — and these new units tick every box.”
— Jason Parsons, Transport Manager, EMS Waste Services
Results
• Improved Uptime: Fast offload and simple operation have minimised downtime
• Operator Satisfaction: Drivers prefer VDL controls and robust, no-nonsense build
• Serviceability: Parts easy to source; less waiting for repairs or replacements
• Scalability: 4 hookloaders and 1 skiploader support EMS’s growing recycling volumes
| Fleet Upgrade Highlights | Details |
|---|---|
| VDL Hookloaders Delivered | 2 (operational), 2 (arriving soon) |
| VDL Skiploader | 1 (arriving soon) |
| Chassis Used | Volvo FMX 32T 8x4 |
| Chassis Supplier | Stuarts Truck and Bus |
| Warranty Cover | 5 years |
About VDL Equipment UK
VDL Equipment UK is the sole UK agent and distributor for VDL Containersystemen, supplying and supporting industry-leading hookloader and skiploader systems built for real-world reliability and ease of use.
or Call 01325 775222
